Field Guide by NSCDA
Employment Support Practitioner

Employment Support Practitioner

An Employment Support Practitioner is responsible for creating job opportunities for clients with Market Perception Barriers (external characteristics which could lead potential employers to form negative biases or perceptions about an individual and their ability to perform on the job) and identifying how these barriers impact a clients’ ability to sustain employment.

In this role, the practitioner anticipates employment related problem areas that could potentially arise and assist with a resolution. Looking at the client from a holistic lens will allow them to support, encourage, and develop skills that will lead to success in the workplace and to mitigate employment related situations for both the client and the employer. Therefore, it is important to develop a solid awareness in understanding diverse client needs, pre and post-employment supports, prepare clients for employment, make effective client-employer matches, and maintain effective relationships with employers.

  • Post-secondary or equivalent
  • Demonstrated all competencies of CDP 3
  • Recommended to have a Disability Support certificate (obtained or working towards)
  • Communication
  • Ethics
  • Labour Market Information (LMI)
  • Diversity & Inclusion
  • Digital Literacy
  • Mentorship
  • Recommended to have Disability Support certificate

View NSCDA Course Catalogue

  • Band 1: Professional Practice: Competencies enabling effective practice. (All Competencies within Band)
  • Band 2: CDP Characteristic: Competencies distinguishing the field of career development practice. (All Competencies within Band)
  • Band 4: Outreach and Leadership: Competencies reflecting the strategic role of career development professionals. (Competencies 22 & 23)

Competency bands are from the National Career Development Professional Competency Framework

Competency Evaluation

This easy-to-use online tool allows managers and employees to conduct industry standardized performance reviews based on the National Competency Framework. Each set of questions is tailored to an employee's specific career to ensure they receive a fair and thorough evaluation and make sure that managers have the information they need to support their team's development and success.

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Other Titles
  • Job Coach
  • Employment Maintenance Worker
  • Employee Retention Officer
  • Employment Support Coordinator

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